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This page has answers to frequently asked questions about WM
Recorder.
If you still have WM Recorder 10 or RM Recorder, the previous
FAQ is here.
General Questions
What formats can I record?
Can I record pay-per-view movies or videos?
Can I record from password-protected sites?
How do I convert my recordings to other formats
like MP3?
Can I burn my recordings to a CD or DVD?
How does the Compress Time feature work?
What does the Seekable option do?
What happens if the site I'm trying to record
from is busy?
Other Questions?
Contact us.
General Questions
What formats can I record?
WM Recorder can capture the following stream formats:
- All FLV format Flash Video (RTMP and HTTP). This is new with WM Recorder 12.1
- Windows Media™
- Real Audio™ and Real Video™
- Mpeg
- QuickTime™ (HTTP)
- Streaming MP3 (Shoutcast™)
The following formats can't be recorded:
Can I record from password-protected
sites?
In most cases, the answer is YES! Make sure Auto Recording
mode is selected from the Options button.
Can I record pay-per-view movies
or videos?
No. Pay-per-view content uses Digital Rights Management (DRM),
and cannot be recorded.
How do I convert my recordings
to other formats like MP3?
The WM Recorder Bonus Bundle includes WM Converter, which can convert Video and Audio files to many different formats. If you just order WM Recorder, you can try WM Converter free for 15 days.
Can I burn my recordings to a CD or DVD?
WM Recorder currently makes only .WMA (audio) and .WMV (video)
files. You can copy these files to a data CD,
and watch or listen to them as long as your CD Player supports
these formats.
To burn audio CDs, you'll need to convert
them to WAV files first. The included WM Converter can do this.
As far as making DVD's goes, WM Converter 2.1 can produce files which most DVD burning
programs can use.
How does the Compress Time feature work?
Example 1: You’re playing a long video and want to record
just portions of it. For example, let's say you stop the video
after the first 10 minutes and then advance the seek bar to
the next point at 25 minutes. When the file is played back Windows
Media will see a time gap of 15 minutes and it will freeze the
picture and sound during all this time. Compressing the time
will eliminate this gap.
Example 2: You’re recording a stream that has multiple
interruptions (gaps) where no data is coming (do not confuse
this with buffering time). The compress time will eliminate
the wasted time and cut off the gaps.
What does the Seekable option do?
The Seekable option enables the seek bar for a recorded file
so you can move forward or backward through the file. However,
there are instances when a file cannot be made seekable during
recording even if this option is enabled. In this case, you
should use the Reprocess option with the Seekable flag enabled.
The opposite is when you record a file that was seekable but
you want to make it non-seekable. This may force your audience
to see the entire clip. In this case, you can Reprocess the
file with the seekable flag off.
What happens if the site I'm trying to record
from is busy?
If this happens, WM Recorder will try to reconnect at 10 second
intervals.
Other Questions?
Applian Technologies
handles support for WM Recorder. The links below transfer you
to the Applian site, where you can contact a real human being
to answer your questions.
Please select the department you want to contact:
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